Customer Testimonials
It was a great experience getting our new 2025 Dodge Durango from Midway. Josh Chapin was great to deal with. He was like talking to an old friend. First class dealership.
Staff was very professional, vehicle came in as ordered and is what i expected. Thank you
Excellent customer service!!! Very accommodating, wonderful communication and easy to work with. We’ll be returning customers.
Nick welcomed us to Midway Chrysler. Ask questions to look for a vehicle for us. Found one in inventory and showed it off. Nick worked to make the best solutionsfor us.
The service department were great! They were very kind and efficient. Big thanks to the guy that ran my car thru the car wash for me! This was a great experience! Good job Midway!!!
The service was very fast and the service techs were able to get the new window put with no problems.
Sam did me very well he made sure all questions were answered and got me in and out in timely manner.
It was a great experience. Everyone was great to work with. We are very happy with the vehicle we bought.
Was a great experience. Salesman was phenomenal and even helped with my bored son while I was signing paperwork. Keep up the great service. See you again soon!
Had a windshield replaced under warranty, very quick and painless, Regina was pleasant to work with and very professional.
The service team were great to work with. They were quick to get me in and assisted with getting us a ride home while our car was being worked on. They did a nice job of communicating what needed to be done and how long to expect the work to take. Everyone was pleasant to speak with and extremely helpful.
josh was amazing kind and very helpful!! Very professional and polite. Will recommend to others
The service department always gets me in and out in a timely fashion and they are always very friendly and helpful
It’s always implemented and easy to work with Midway! This time was no different. I refer Midway regularly and know that they will always do their best to take care of the people I refer to them.
Gina was extremely helpful and understanding. She was very kind and amazing to work with. I'm extremely happy that we got her as our service advisor!
Regina was kind and didn’t have to wait long for my car. Good service.
Joe C. was great to work with. I was also in a time crunch and the whole team worked very hard and quickly. Thank you
Everyone who work with us was very helpful in getting us through this process quickly
Perfect truck for us. Joe is very accommodating and answered all questions. He went out of his way to make our experience enjoyable.
Very helpful and very good service and were able to answer any questions and would recommend this dealership
Visit was excellent, everyone was nice. The dealership was excellent in every wat possible. They were very nice.
The staff are really warm and accommodating. They do provide excellent service with our cars!
Service tech Regina Decker and another (female) tech (whose name we didn't get) went to extra effort to correct our bill using our Ethos extended warranty. We had never had occasion to use Ethos, but we were remiss in not mentioning it until our car was repaired and we were billed. They contacted Ethos anyway and got us the credit we were entitled to. Great customer service! We had no dealings with Brent Curaco or the Administration department mentioned below.
Everyone was friendly but not pushy and very generous! We will be returning customers. They were easy to work with.
Our experience was not stressfull and all questions were answered. We would use this dealership in the future
Nick M was very helpful! He brought different vehicles for us to test drive. He was great at explaining the different options to us. Even the financial process with Jr was almost painless. Everyone was respectful, fun, and nice to work with.
Great people to deal with! Professional and respectful. They always have a large inventory to choose what's right for you.
The experience was great I would recommend midway to anyone else they were by far the best dealership than any I’ve been to
Did an amazing job at helping me find what I needed. They compared cars, explained everything from start to finish and even took time after the sale to show me how to access features and how they worked.
In the end, the experience was great. The only issue I had was minor. The young lady that was cashing me out, didn't know about the CRJR tire sale or how to apply a sale and was a bit rude in saying "I can't do this!" She got her manager who walked her through the process. Seemed more like she didn't know how to do it versus not being able to do it, but she could have been more professional in the interaction and said that she wasnt familiar with the sale and didnt know ... Read More DealerRater - Jun 14, 2024
I had a great experience. I felt like everyone cared about me as a customer.
Great dealership to work with. Knowledgeable staff. Very clean work shop area. And they had donuts!
Nick did a great job. Every time I had a question he answered it even if he wasn’t at work.
So glad we purchased our vehicle from Midway. Having a dealership in town is great! They really care about their customers!
Got the car I wanted, the color I wanted & the very next day. Easy to deal with
Zach was great to work with, second vehicle in a month and it was smooth throughout.
Nick & Chelsea did a great job of making this a positive buying experience. Will definitely consider Midway for any future vehicle purchases.
Exceptional service! Very courteous and kind, so glad I chose Midway!! Thank you for a great experience!
Found my dream jeep and they were so helpful the whole time! Thank you again!
Easy to work with! Kept me informed at all times. Was amazing to work with! Had Jeep towed there, was taken care of very quickly1
Nick was very thorough in how he approached the selking process. He was able to quickly move us through the sales process.
FROM THE RECEPTIONS TO THE SERVICE DEPARTMENT EVERYONE WAS VRY HELPFUL AND POLITE. WILL RECOMMEND
I would recommend this dealership to everyone! No pressure sales, excellent customer service from beginning to end! Kellon demonstrates the core values of this dealership with no hassle sales, it was so easy to make our purchase. Kim - thank you for your hospitality! Chris and Tobin thank you for ease in finance process! We are grateful to the team for delivering the ultimate customer experience. When we are ready to make another purchase, we will go back to Midway Chrysler Dodge Jeep!
Heather in the service dept is amazing. She worked hard to make sure our Jeep was fixed and kept in contact with me.
Josh spent several hours with us to ensure we had the right vehicle and facilitated a fair trade.
Went to an outside dealer to get the truck I wanted. Took care of transport and was in and out in a short matter.
I was passing through on my way to Wyoming when the alert for my fuel filter came on. I contacted Midway online, they were closed at the time. I got a hotel room and showed up the next morning. They were busy but still took care of me right then and there. Helpful folks.
Worst customer service I have ever experienced. Called multiple times about a problem I had with their service and was never given the courtesy of even responding to me The only response I had was from the salesman who said he could do nothing about my problem but trade me for another new truck. He would trade my new diesel truck with 6000 miles for a gas burner they had on the lot for only $27120.00 more. What a deal! His reason used trucks were worth very little. Local Chevy dealer offered me $18000.00 more on trade than the dealership I bought it ... Read More DealerRater - Oct 31, 2023
Went in for recall service. Ready for me when I got there. Took only the estimated amount of time I was told repair would take so I didn't sit around too long. Polite young man came and told me status of repair and then escorted me to sign paper work and then to my vehicle.
They were very helpful to us to get our car fixed and on our way
Elliot answered the phone when we broke down. He continued to keep in contact with us for the 24 hours it took to fix it. He went out of his way to help above and beyond anyone in business I’ve ever dealt with.
Elliot was informative and knowledgeable with our vehicle issues. He gave exceptional customer service listening to my concerns
Great customer service! Loved the coffee bar! Easy scheduling for my windshield replacement. Would definitely recommend!
It's a very nice clean place and they are very friendly and welcoming employees.
From start to finish, our experience was outstanding. We submitted a request via CarGurus early one morning. Within minutes, I received a response from Nick Mortensen. His follow up was immediate every step of the way. He responded outside business hours and on his day off. We were truly impressed. Every member of the team at Midway made us feel valued. They were truly grateful for our business and it shows.
Did a great job and found us the vehicle, was very pleased with the price and the service.
Elliott Fletcher in the service department was fantastic. I talked to him on the phone and he told me when to show up. He was ready and got my vehicle done quickly. Fantastic facility!
Derek and Lincoln were the salesman I worked with. Both of them were very helpful and professional. They treated me like a person, and not just a sale. The lady I worked with in finance was nice as well. She explained everything so that it was easy to understand and to the point. 10/10 would recommend Midway
Great people. Easy to work with. No high pressure sales. Treated fairly. Beautiful new truck. Thanks
This is a great dealership which we have used for many years. Everyone is very friendly, and very helpful at explaining everything to us. They also made sure we knew if we had any issues to call them and they would help us. .
They tried very hard to get the car that I was looking for. Great job
Everyone of the staff members was extremely helpful, professional and kind, especially with my young kids running around. Great atmosphere.
Everyone at Midway Chevrolet were friendly, helpful, and knowledgeable in their field. We were quite satisfied with each individual we were in contact. Our Salesperson, Josh Chapin, took us under his wing, and walked us through the entire process. I would be very willing to recommend him to any of our friends or relatives.
Payton took real good care of us. Was truly a good experience getting our Grand Cherokee L.
Great team to work with, they found the car we wanted and went and got it for us. Timely process.
Peyton and Midway staff are great to work with, very accommodating and explain the processes so it's easy to understand.
They had a really good understanding of the problem and kept me informed about the issue and the cost
Chris was so helpful in finding the Jeep I was looking for. Midway has always gone above and beyond for Dan and I. Thank you so much!!!
Great customer service. Timely diagnosis. Repairs done on time. Thank you to Kurt and the team!
Peyton was very easyand professional to work with. Kept in contact. He wasn’t afraid to say “I don’t know” if he didn’t have an answer for something and go find the correct information. To me it is more important to have all of the information and not have someone guess at it so I appreciated that about Peyton. That only happened on one minor issue and otherwise very knowledgable and attentive.
Midway is a wonderful dealership they always take great care of all my vehicle needs
Payton was very easy to work with and more importantly, he wasn’t afraid to say “I don’t know” if he didn’t have an answer for something and go find the correct information. To me it is more important to have all of the information and not have someone guess at it so I appreciated that about Peyton
It was a very good experience choosing a new vehicle with the Midway sales staff.
If I were you, I’d NEVER come here to buy a vehicle. I’d rather walk, that’d be more reliable
I would not recommend anyone to buy or service anything here. You would think that the sales and service department would communicate to keep customers happy, but you’d be wrong!!!
My wife and I bought a grand wagoneer from this dealership and was told we would have different perks because we bought a wagoneer. One of these perks was getting to have a vehicle to drive if our wagoneer was ever in for service. This happened one ... Read More DealerRater - Mar 24, 2023
Amazing service and was flexible with our schedule and needs that we were looking for..
Very happy with Derek and the sales staff. Derek was willing to help out with any questions we had.
They went out of their way to find us financing and when we found a problem on the vehicle they made sure to get it fixed right away.
Nick was fantastic to work with! Fast simple and went the extra mile! Thank you for your help!
Nick and Taylor were awesome to work with! Felt very comfortable and it was one of the most pleasant car purchase experience's I have ever had. Love my new Jeep and will continue to do my business there as well as refer anyone looking! 🙂 Thank you again for everything!
The service process was easy and accessible. I appreciate the cleanliness and profressional service provided.
Very happy and Derek was very helpful. Enjoyed talking to him and learning bout the dealership.
Great staff very helpful straight forward process very helpful sale staff finance department was excellent
Great job - I appreciated there getting my car updates done- sorry I was in A bad mood
The service was great and Josh helped us find the perfect Jeep for us! We appreciate how professional and detailed he was. We will buy again from this dealership.
Nick was super easy to work with and he was amazing at getting the exact car that we wanted!
Enjoyed working with Derek Wilke. He was very kind and explained everything about the pickup. Thank you.
They were great from start to finish. It was a pleasure dealing with them. Everyone was very professional.
Had a Great experience working with Chris Campbell. Made it easy and I have bought a lot of trucks from other places.
Fast service. Tires getting rotated during service makes it nice not having to go back at another time to get that done
Great work. Very professional and on time. Expect mechanics. Very good facility. Loner car was pery
Took in for oil change and tire rotation. Waited in comfortable waiting room. Very good
Took my truck in on time and had it finished, and clean, in one hour.
Excellent response time and customer service! Knowledgeable and helpful group! Would recommend for jeep service!!
Great friendly people working on our truck got the job done right and fast. They definitely know what they are doing.
Placed a $500 deposit on a Jeep, a week before I was supposed to return home from a deployment, because one of the salesmen told me that would take it off the market.
I canceled homecoming plans and bought a plane ticket to Nebraska for as soon as I landed.
2 hours before I got on my flight home I got an email saying "the Jeep was just sold"...
On top of that, after a month of them not returning my deposit like I asked them to, I had to reach out to my bank and have them handle it..
... Read More DealerRater - Sep 1, 2022
Had recall services and routine servicing. Left the Jeep overnight before the service time. All went well and the routine service was complete.
Visit was GREAT! I will be back for service and or repair. I was very satisfied
Josh & Chris were very accommodating & excellent to work with! We appreciate the free car wash option!
This 2022 Jeep Wrangler is the 3rd new vehicle I’ve purchased in the last 8yrs and although it seems like it’s all new faces everytime I’m still very happy with my purchase and my new salesman Derek
Jeff was very helpful to answer all my questions as this was the first oil change on my car.
