Customer Testimonials

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DealerRater May 22, 2025

It was a great experience getting our new 2025 Dodge Durango from Midway. Josh Chapin was great to deal with. He was like talking to an old friend. First class dealership.

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DealerRater May 8, 2025

Staff was very professional, vehicle came in as ordered and is what i expected. Thank you

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DealerRater May 3, 2025

Excellent customer service!!! Very accommodating, wonderful communication and easy to work with. We’ll be returning customers.

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DealerRater Apr 18, 2025

Nick welcomed us to Midway Chrysler. Ask questions to look for a vehicle for us. Found one in inventory and showed it off. Nick worked to make the best solutionsfor us.

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DealerRater Apr 15, 2025

The service department were great! They were very kind and efficient. Big thanks to the guy that ran my car thru the car wash for me! This was a great experience! Good job Midway!!!

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DealerRater Apr 13, 2025

The service was very fast and the service techs were able to get the new window put with no problems.

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DealerRater Mar 11, 2025

Sam did me very well he made sure all questions were answered and got me in and out in timely manner.

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DealerRater Feb 21, 2025

It was a great experience. Everyone was great to work with. We are very happy with the vehicle we bought.

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DealerRater Feb 20, 2025

Was a great experience. Salesman was phenomenal and even helped with my bored son while I was signing paperwork. Keep up the great service. See you again soon!

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DealerRater Feb 15, 2025

Had a windshield replaced under warranty, very quick and painless, Regina was pleasant to work with and very professional.

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DealerRater Jan 30, 2025

The service team were great to work with. They were quick to get me in and assisted with getting us a ride home while our car was being worked on. They did a nice job of communicating what needed to be done and how long to expect the work to take. Everyone was pleasant to speak with and extremely helpful.

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DealerRater Jan 28, 2025

josh was amazing kind and very helpful!! Very professional and polite. Will recommend to others

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DealerRater Jan 1, 2025

The service department always gets me in and out in a timely fashion and they are always very friendly and helpful

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DealerRater Dec 8, 2024

It’s always implemented and easy to work with Midway! This time was no different. I refer Midway regularly and know that they will always do their best to take care of the people I refer to them.

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DealerRater Dec 2, 2024

Gina was extremely helpful and understanding. She was very kind and amazing to work with. I'm extremely happy that we got her as our service advisor!

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DealerRater Nov 30, 2024

Regina was kind and didn’t have to wait long for my car. Good service.

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DealerRater Nov 11, 2024

Joe C. was great to work with. I was also in a time crunch and the whole team worked very hard and quickly. Thank you

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DealerRater Nov 6, 2024

Everyone who work with us was very helpful in getting us through this process quickly

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DealerRater Oct 26, 2024

Perfect truck for us. Joe is very accommodating and answered all questions. He went out of his way to make our experience enjoyable.

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DealerRater Oct 3, 2024

Very helpful and very good service and were able to answer any questions and would recommend this dealership

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DealerRater Sep 26, 2024

Visit was excellent, everyone was nice. The dealership was excellent in every wat possible. They were very nice.

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DealerRater Sep 25, 2024

The staff are really warm and accommodating. They do provide excellent service with our cars!

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DealerRater Sep 1, 2024

Service tech Regina Decker and another (female) tech (whose name we didn't get) went to extra effort to correct our bill using our Ethos extended warranty. We had never had occasion to use Ethos, but we were remiss in not mentioning it until our car was repaired and we were billed. They contacted Ethos anyway and got us the credit we were entitled to. Great customer service! We had no dealings with Brent Curaco or the Administration department mentioned below.

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DealerRater Aug 20, 2024

Everyone was friendly but not pushy and very generous! We will be returning customers. They were easy to work with.

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DealerRater Aug 6, 2024

Our experience was not stressfull and all questions were answered. We would use this dealership in the future

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DealerRater Jul 29, 2024

Nick M was very helpful! He brought different vehicles for us to test drive. He was great at explaining the different options to us. Even the financial process with Jr was almost painless. Everyone was respectful, fun, and nice to work with.

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DealerRater Jul 26, 2024

Great people to deal with! Professional and respectful. They always have a large inventory to choose what's right for you.

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DealerRater Jul 10, 2024

The experience was great I would recommend midway to anyone else they were by far the best dealership than any I’ve been to

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DealerRater Jul 1, 2024

Did an amazing job at helping me find what I needed. They compared cars, explained everything from start to finish and even took time after the sale to show me how to access features and how they worked.

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DealerRater Jun 14, 2024

In the end, the experience was great. The only issue I had was minor. The young lady that was cashing me out, didn't know about the CRJR tire sale or how to apply a sale and was a bit rude in saying "I can't do this!" She got her manager who walked her through the process. Seemed more like she didn't know how to do it versus not being able to do it, but she could have been more professional in the interaction and said that she wasnt familiar with the sale and didnt know ... Read More

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DealerRater Jun 13, 2024

I had a great experience. I felt like everyone cared about me as a customer.

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DealerRater Jun 12, 2024

Great dealership to work with. Knowledgeable staff. Very clean work shop area. And they had donuts!

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DealerRater May 3, 2024

Nick did a great job. Every time I had a question he answered it even if he wasn’t at work.

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DealerRater Apr 18, 2024

So glad we purchased our vehicle from Midway. Having a dealership in town is great! They really care about their customers!

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DealerRater Mar 25, 2024

Got the car I wanted, the color I wanted & the very next day. Easy to deal with

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DealerRater Mar 18, 2024

Zach was great to work with, second vehicle in a month and it was smooth throughout.

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DealerRater Mar 12, 2024

Nick & Chelsea did a great job of making this a positive buying experience. Will definitely consider Midway for any future vehicle purchases.

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DealerRater Feb 14, 2024

Exceptional service! Very courteous and kind, so glad I chose Midway!! Thank you for a great experience!

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DealerRater Feb 13, 2024

Found my dream jeep and they were so helpful the whole time! Thank you again!

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DealerRater Feb 8, 2024

Easy to work with! Kept me informed at all times. Was amazing to work with! Had Jeep towed there, was taken care of very quickly1

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DealerRater Feb 5, 2024

Nick was very thorough in how he approached the selking process. He was able to quickly move us through the sales process.

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DealerRater Jan 12, 2024

FROM THE RECEPTIONS TO THE SERVICE DEPARTMENT EVERYONE WAS VRY HELPFUL AND POLITE. WILL RECOMMEND

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DealerRater Jan 1, 2024

I would recommend this dealership to everyone! No pressure sales, excellent customer service from beginning to end! Kellon demonstrates the core values of this dealership with no hassle sales, it was so easy to make our purchase. Kim - thank you for your hospitality! Chris and Tobin thank you for ease in finance process! We are grateful to the team for delivering the ultimate customer experience. When we are ready to make another purchase, we will go back to Midway Chrysler Dodge Jeep!

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DealerRater Dec 17, 2023

Heather in the service dept is amazing. She worked hard to make sure our Jeep was fixed and kept in contact with me.

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DealerRater Dec 5, 2023

Josh spent several hours with us to ensure we had the right vehicle and facilitated a fair trade.

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DealerRater Nov 26, 2023

Went to an outside dealer to get the truck I wanted. Took care of transport and was in and out in a short matter.

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DealerRater Nov 19, 2023

I was passing through on my way to Wyoming when the alert for my fuel filter came on. I contacted Midway online, they were closed at the time. I got a hotel room and showed up the next morning. They were busy but still took care of me right then and there. Helpful folks.

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DealerRater Oct 31, 2023

Worst customer service I have ever experienced. Called multiple times about a problem I had with their service and was never given the courtesy of even responding to me The only response I had was from the salesman who said he could do nothing about my problem but trade me for another new truck. He would trade my new diesel truck with 6000 miles for a gas burner they had on the lot for only $27120.00 more. What a deal! His reason used trucks were worth very little. Local Chevy dealer offered me $18000.00 more on trade than the dealership I bought it ... Read More

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DealerRater Oct 15, 2023

Went in for recall service. Ready for me when I got there. Took only the estimated amount of time I was told repair would take so I didn't sit around too long. Polite young man came and told me status of repair and then escorted me to sign paper work and then to my vehicle.

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DealerRater Oct 12, 2023

They were very helpful to us to get our car fixed and on our way

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DealerRater Oct 1, 2023

Elliot answered the phone when we broke down. He continued to keep in contact with us for the 24 hours it took to fix it. He went out of his way to help above and beyond anyone in business I’ve ever dealt with.

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DealerRater Sep 28, 2023

Elliot was informative and knowledgeable with our vehicle issues. He gave exceptional customer service listening to my concerns

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DealerRater Sep 15, 2023

Great customer service! Loved the coffee bar! Easy scheduling for my windshield replacement. Would definitely recommend!

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DealerRater Sep 14, 2023

It's a very nice clean place and they are very friendly and welcoming employees.

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DealerRater Aug 21, 2023

From start to finish, our experience was outstanding. We submitted a request via CarGurus early one morning. Within minutes, I received a response from Nick Mortensen. His follow up was immediate every step of the way. He responded outside business hours and on his day off. We were truly impressed. Every member of the team at Midway made us feel valued. They were truly grateful for our business and it shows.

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DealerRater Aug 11, 2023

Did a great job and found us the vehicle, was very pleased with the price and the service.

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DealerRater Aug 4, 2023

Elliott Fletcher in the service department was fantastic. I talked to him on the phone and he told me when to show up. He was ready and got my vehicle done quickly. Fantastic facility!

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DealerRater Jul 24, 2023

Derek and Lincoln were the salesman I worked with. Both of them were very helpful and professional. They treated me like a person, and not just a sale. The lady I worked with in finance was nice as well. She explained everything so that it was easy to understand and to the point. 10/10 would recommend Midway

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DealerRater Jul 16, 2023

Great people. Easy to work with. No high pressure sales. Treated fairly. Beautiful new truck. Thanks

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DealerRater Jul 6, 2023

This is a great dealership which we have used for many years. Everyone is very friendly, and very helpful at explaining everything to us. They also made sure we knew if we had any issues to call them and they would help us. .

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DealerRater Jul 4, 2023

They tried very hard to get the car that I was looking for. Great job

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DealerRater Jun 23, 2023

Everyone of the staff members was extremely helpful, professional and kind, especially with my young kids running around. Great atmosphere.

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DealerRater Jun 9, 2023

Everyone at Midway Chevrolet were friendly, helpful, and knowledgeable in their field. We were quite satisfied with each individual we were in contact. Our Salesperson, Josh Chapin, took us under his wing, and walked us through the entire process. I would be very willing to recommend him to any of our friends or relatives.

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DealerRater Jun 7, 2023

Payton took real good care of us. Was truly a good experience getting our Grand Cherokee L.

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DealerRater Jun 2, 2023

Great team to work with, they found the car we wanted and went and got it for us. Timely process.

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DealerRater May 13, 2023

Peyton and Midway staff are great to work with, very accommodating and explain the processes so it's easy to understand.

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DealerRater May 7, 2023

They had a really good understanding of the problem and kept me informed about the issue and the cost

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DealerRater May 2, 2023

Chris was so helpful in finding the Jeep I was looking for. Midway has always gone above and beyond for Dan and I. Thank you so much!!!

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DealerRater Apr 23, 2023

Great customer service. Timely diagnosis. Repairs done on time. Thank you to Kurt and the team!

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DealerRater Apr 17, 2023

Peyton was very easyand professional to work with. Kept in contact. He wasn’t afraid to say “I don’t know” if he didn’t have an answer for something and go find the correct information. To me it is more important to have all of the information and not have someone guess at it so I appreciated that about Peyton. That only happened on one minor issue and otherwise very knowledgable and attentive.

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DealerRater Apr 10, 2023

Midway is a wonderful dealership they always take great care of all my vehicle needs

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DealerRater Apr 7, 2023

Payton was very easy to work with and more importantly, he wasn’t afraid to say “I don’t know” if he didn’t have an answer for something and go find the correct information. To me it is more important to have all of the information and not have someone guess at it so I appreciated that about Peyton

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DealerRater Apr 2, 2023

It was a very good experience choosing a new vehicle with the Midway sales staff.

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DealerRater Mar 24, 2023

If I were you, I’d NEVER come here to buy a vehicle. I’d rather walk, that’d be more reliable I would not recommend anyone to buy or service anything here. You would think that the sales and service department would communicate to keep customers happy, but you’d be wrong!!! My wife and I bought a grand wagoneer from this dealership and was told we would have different perks because we bought a wagoneer. One of these perks was getting to have a vehicle to drive if our wagoneer was ever in for service. This happened one ... Read More

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DealerRater Mar 22, 2023

Amazing service and was flexible with our schedule and needs that we were looking for..

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DealerRater Mar 6, 2023

Very happy with Derek and the sales staff. Derek was willing to help out with any questions we had.

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DealerRater Feb 4, 2023

They went out of their way to find us financing and when we found a problem on the vehicle they made sure to get it fixed right away.

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DealerRater Jan 24, 2023

Nick was fantastic to work with! Fast simple and went the extra mile! Thank you for your help!

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DealerRater Jan 13, 2023

Nick and Taylor were awesome to work with! Felt very comfortable and it was one of the most pleasant car purchase experience's I have ever had. Love my new Jeep and will continue to do my business there as well as refer anyone looking! 🙂 Thank you again for everything!

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DealerRater Jan 9, 2023

The service process was easy and accessible. I appreciate the cleanliness and profressional service provided.

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DealerRater Dec 29, 2022

Very happy and Derek was very helpful. Enjoyed talking to him and learning bout the dealership.

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DealerRater Dec 21, 2022

Great staff very helpful straight forward process very helpful sale staff finance department was excellent

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DealerRater Dec 19, 2022

Great job - I appreciated there getting my car updates done- sorry I was in A bad mood

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DealerRater Dec 1, 2022

The service was great and Josh helped us find the perfect Jeep for us! We appreciate how professional and detailed he was. We will buy again from this dealership.

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DealerRater Nov 15, 2022

Nick was super easy to work with and he was amazing at getting the exact car that we wanted!

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DealerRater Nov 8, 2022

Enjoyed working with Derek Wilke. He was very kind and explained everything about the pickup. Thank you.

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DealerRater Oct 31, 2022

They were great from start to finish. It was a pleasure dealing with them. Everyone was very professional.

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DealerRater Oct 28, 2022

Had a Great experience working with Chris Campbell. Made it easy and I have bought a lot of trucks from other places.

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DealerRater Oct 22, 2022

Fast service. Tires getting rotated during service makes it nice not having to go back at another time to get that done

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DealerRater Sep 30, 2022

Great work. Very professional and on time. Expect mechanics. Very good facility. Loner car was pery

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DealerRater Sep 26, 2022

Took in for oil change and tire rotation. Waited in comfortable waiting room. Very good

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DealerRater Sep 21, 2022

Took my truck in on time and had it finished, and clean, in one hour.

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DealerRater Sep 5, 2022

Excellent response time and customer service! Knowledgeable and helpful group! Would recommend for jeep service!!

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DealerRater Sep 2, 2022

Great friendly people working on our truck got the job done right and fast. They definitely know what they are doing.

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DealerRater Sep 1, 2022

Placed a $500 deposit on a Jeep, a week before I was supposed to return home from a deployment, because one of the salesmen told me that would take it off the market. I canceled homecoming plans and bought a plane ticket to Nebraska for as soon as I landed. 2 hours before I got on my flight home I got an email saying "the Jeep was just sold"... On top of that, after a month of them not returning my deposit like I asked them to, I had to reach out to my bank and have them handle it.. ... Read More

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DealerRater Aug 8, 2022

Had recall services and routine servicing. Left the Jeep overnight before the service time. All went well and the routine service was complete.

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DealerRater Aug 2, 2022

Visit was GREAT! I will be back for service and or repair. I was very satisfied

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DealerRater Aug 1, 2022

Josh & Chris were very accommodating & excellent to work with! We appreciate the free car wash option!

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DealerRater Jul 28, 2022

This 2022 Jeep Wrangler is the 3rd new vehicle I’ve purchased in the last 8yrs and although it seems like it’s all new faces everytime I’m still very happy with my purchase and my new salesman Derek

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DealerRater Jul 22, 2022

Jeff was very helpful to answer all my questions as this was the first oil change on my car.

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